The increased competitive pressure of global markets forces companies to adapt their business processes constantly, in order to stay competitive in the long-term. This is the main field of business analysis.

 

Basics

For an effective and efficient business analysis, the chosen approach needs to be both systematic and flexible in order to successfully proceed from a business case to the development of a sustainable solution and, ultimately, to the implementation in the organization.  To achieve this goal, the most suitable methods must be discerned, selected and integrated into a well-structured approach. Besides elicitation techniques, this of course includes the documentation techniques as well. The most pressing question nowadays, however, is how to best interlink the process- and IT-perspectives to avert gaps and errors.

 

Notations

There are various notation languages that can be used to document your business processes. The most widely applied, however, are certainly UML (Unified Modeling Language) with Use-Case-, Class- and Activity diagrams, and BPMN (Business Process Model and Notation). Which language is being used is, in our experience, not decisive. The significant factor is that a process is defined in which the advantages of graphic notations are combined with those of natural language. Only then a documentation can be achieved that is unambiguous, complete and comprehensible for all project participants.

Business Rules

An important part of a company’s know-how is of course its operations. However, these only make up the skeleton of the business processes, since it is still unclear, which path needs to be taken at what particular time, how the specific information can be deduced or how information is interconnected with each other. This means that the muscles and tendons are needed, which hold the company together and make it work – the business rules. A business rule is a statement, which defines or delimits one aspect of an operation. It serves to formulate the structure of the operation, to influence or control its behavior. Business rules are typically documented in prose or with the help of decision tables.

KPIs or Metrics

To determine the quality of an existing or newly introduced business process, Key Performance Indicators (KIPs) or, synonymously, process metrics, are the essential catchwords. The term KPI denotes an index which measures or helps to determine the progress or degree of performance regarding important objectives or key success factors within a company. A metric, meanwhile, measures one or more of the properties of the observed process and thus provides an indicator for the process quality. It is important to note that KPI/metrics only work in connection with an accordingly set up “measuring process.”

Do you have any questions?

If you have any questions to the consulting and project work of SOPHIST, we are at your disposal: from the organization and preparation to implementation and follow-up. We will be happy to help you.

Your contact person:

vertrieb[at]sophist[dot]de

+49 (0)9 11 40 900 64

Your contact person:

vertrieb[at]sophist[dot]de

+49 (0)9 11 40 900 63

Your contact person:

vertrieb[at]sophist[dot]de

+49 (0)9 11 40 900 78

Your contact person:

vertrieb[at]sophist[dot]de

+49 (0)9 11 40 900 62

FROM OUR SOPHIST BLOG

(we feel sorry, but our BLOG posts are in German)

Sagen Sie jetzt nichts – Dirk Schüpferling

Wenn man über SOPHISTen spricht, die schon lange in der Firma sind, darf man den Namen Dirk Schüpferling nicht vergessen. Seit 2001 ist er nun schon bei uns, und somit seit diesem Jahr ein volljähriger SOPHIST. Egal ob klassisches RE …

Ist das Leben doch ein Ponyhof – Welche Hilfestellung geben Experten zur Resilienzentwicklung?

Im ersten Teil der Blogserie, haben wir uns damit befasst, wie psychologische Resilienz difiniert wird. Mit welchen persönlichen Eigenschaften eine psychologische Resilienz geteigert werden kann, soll nun Inhalt dieses Beitrags sein. Die American Psychological Association (APA) gibt auf ihrer Website …

Eisbären aus Italien in der Nähe von Hersbruck gesichtet? -Maremmano Abruzzese und was SOPHIST damit zu tun hat.

Ganze einfach: Ich habe mich in diese Hunderasse verguckt – diese speziellen „italienischen Herdenschutzhunde“ haben es mir besonders angetan. Und ich habe ein Hundeexemplar bei mir zu Hause sitzen, der ein Maremmano-Mix ist und aus dem sizilianischen Tierschutz stammt. Vom …

Videoserie zur Wissensvermittlung im RE – Teil 4

Im vierten Teil der Videoserie zu Wissensvermittlung im RE berichtet unser Berater Christof Schulz aus seiner agilen Praxis. Sie erfahren von ihm, was es mit den drei Amigos in seinem Projekt auf sich hatte und wie sie dazu beigetragen haben …

CRM – Wer / Wie / Was und Warum

Heute hören Sie mal nichts von RE, CPRE, SE, UML, E&C oder Mod sondern etwas über CRM. Wofür steht CRM? Laut Gablers Wirtschaftslexikon wird Customer-Relationship-Management (kurz CRM) sehr umfassend verstanden als strategischer Ansatz, der zur vollständigen Planung, Steuerung und Durchführung …

Copyright 2018

SOPHIST GmbH

Do you need more information?

Just give us a Call  and let us direct you to the right contact person?

Tel:      +49 (0)9 11 40 90 00

E-Mail: heureka[at]sophist[dot]de

Our office hours:                   Monday to Thursday:                              Friday:
                                              08:00 - 12:00 Uhr                                    08:00 - 12:00 Uhr
                                              13:00 - 18:00 Uhr                                    13:00 - 17:00 Uhr



Of course you are also welcome to reach various departments directly by e-mail:

All about Trainings:

training[at]sophist[dot]de

 



All about projects or consulting activities:

vertrieb[at]sophist[dot]de

 



All about our job offers and your career opportunities at SOPHIST:

DeineZukunft[at]sophist[dot]de


 

All about our events, marketing activities and publications:

marketing[at]sophist[dot]de


 

 

Legal disclaimer

Privacy Policy